FAQ

Processing time for standard orders is 3-7 business days before shipping. For any rush orders or questions regarding expedited shipping costs and times please call us.

For all shipments, standard shipping time is 3-5 business days for most areas.

It may take additional time to do a thorough quality check on a blade and its sheath. We try to insure you receive a high quality product in a timely manner. Any delays outside of our posted processing time will be expressed to the customer.

We do! Please email us a copy of your DD214 and we will send you a code to receive 15% off your purchase. We love our service members!

We do offer a warranty on all our blades. Please see the warranty page for more information and how to file a warranty claim.

We love having people come to visit and there’s always a variety of stock available. We ask that if you have a specific order in mind to please call in advance so we have time to process it. We will give you a return call and let you know when it is ready for pick-up.

Yes! We attend a number of shows and events throughout the year. Please visit our events page to see where will be next.

This service is FREE for all Gahagan Customs knives. You only pay shipping charges to send us the knife. We will restore it and send it back out to you for FREE.

If you have forgotten which blade you have, browse our store to see if you can identify it. If not, feel free to contact us here.